Accommodation Terms and Conditions

Accommodation Terms and Conditions

  • Full Board includes accommodation, evening meal, breakfast and a packed lunch. It excludes all other drinks and snacks or any activities that Lake Chahafi Resort  may organise or provide.
  • Half board includes breakfast and lunch at the resort or packed lunch
  • Bed and Breakfast includes accommodation and breakfast. It excludes all other meals, drinks and snacks or any activities that Lake Chahafi Resort may organise or provide.

Child policy (5 –15 years)

Children 0 – 5 sharing with an adult are accommodated free. Children between the age of 6 and 15 sharing with an adult are charged 50% of the full adult rate. Children above the age of 15 years are considered as adults and pay full rates.

Booking Deposit

A deposit of 25% is required on confirmation of your booking. If the booking is cancelled within 90 days before arrival this deposit will be forfeited. The balance or full payment must be made 21 days prior to arrival.

All reservations or bookings made 21-0 days before check in should be confirmed by full payment.

Cancellation and ‘no show’

Reservations that are cancelled are subject to a cancellation and ‘no show’ fee at the discretion of the company under the following terms:

90 – 21 days prior to arrival, the deposit of 25% will be forfeited
20 – 14 days 50% cancellation fee will be charged
13 – 7 days 75% cancellation fee will be charged
6 days or less 100% cancellation fee will be charged

In all cases, notification of cancellation is only accepted when received in writing per email using the following email address: nelson@lakechahafiresort.com

Payments

No accommodation payments are taken at the lodge. Payment should be made by bank transfer or by paying cash directly into our bank account:

BENEFICIARY : NELSON  RWARETSE MUGISHA
SWIFT CODE : SCBKLA
BANK : STANDARD CHARTERED BANK
BRANCH : SPEKE ROAD
ACC. NUMBER : 0101425014200
CURRENCY : UGX

NOTE: By booking with Lake Chahafi resort means that you have agreed with the above terms and conditions